Frequently Asked Questions

Hospitality Health provides personalized healthcare navigation and concierge services to help individuals, families, and businesses manage appointments, coordinate care, verify insurance, and connect with the right specialists—all to reduce stress and improve healthcare outcomes.

Our services are designed for individuals and families needing support navigating the healthcare system, as well as mid-sized businesses (up to 100 employees) looking to enhance employee healthcare support.

We act as an in-house healthcare concierge for your employees, complementing existing healthcare plans by offering on-demand support, coordination, and personalized assistance—leading to reduced stress, fewer missed workdays, and improved employee satisfaction.

For individuals each case is unique, please reach out for a personalized quote.

For businesses we start at just $15 per employee per month. Additional pricing depends on staff size, and specific needs. Please contact us directly for a personalized quote.

No. Hospitality Health complements your health insurance by helping you navigate the system, verify coverage, and manage care—making the process smoother but not replacing insurance itself.

Simply contact us through our website, phone, or email. We offer a free consultation to understand your needs and explain how our services can help you or your organization.

We assist with scheduling all types of medical appointments, including primary care, specialist visits, diagnostic tests, therapy sessions, and follow-ups.

We send timely reminders via your preferred method—phone, email, or text—so you never miss or forget an important healthcare appointment.

Yes. We verify your insurance coverage before appointments, help coordinate benefits, and assist in resolving billing questions or disputes to prevent unexpected costs.

We specialize in coordinating communication between healthcare providers, ensuring your care team is aligned and informed, which helps you receive seamless, well-managed care.

For premium plans, yes. We provide personalized, on-demand support to address urgent healthcare questions and concerns whenever they arise, including after-hours assistance for employees and families.