Amanda Millman, MHA
Founder
Amanda Millman brings together over 15 years of experience in both luxury hospitality and healthcare leadership to create a truly personalized approach to healthcare navigation.
She began her career in Guest Relations Management at The Ritz-Carlton, serving four Southeastern properties over seven years. There, she mastered the art of anticipatory service—skills she now applies to support individuals and businesses through the often overwhelming healthcare system.
Amanda went on to lead Business and Network Development for a major South Florida health system, working across pediatric and adult populations. Her experience gave her a front-row seat to the gaps and frustrations patients face every day.
With degrees in Hospitality Management (University of Central Florida) and an Executive Master of Healthcare Administration (Florida Atlantic University), Amanda founded Hospitality Health to bring clarity, compassion, and concierge-level support to those who need it most.
Kim Nick
Patient Experience & Communications
Kim Nick is a marketing and communications professional with more than 20 years of experience helping organizations communicate with clarity, empathy, and purpose. Throughout her career, she has focused on creating authentic connections through strategic messaging, digital engagement, and marketing efforts.
Kim fell in love with healthcare while managing social media for a major South Florida health system, where she witnessed firsthand the impact that compassionate communication and patient advocacy can have on individuals and families navigating difficult moments. It was there that she realized she wanted to dedicate her work solely to supporting patients and the organizations that care for them.
In 2025, Kim founded “For the Patients,” a marketing consultancy created to help organizations connect more deeply with patients and their communities through authentic, patient-centered communications.
Today, Kim brings that same patient-first mindset to the advocacy and navigation space at Hospitality Health.
Kim earned her Bachelor of Business Administration in Marketing from the University of Miami and her Master’s degree in Direct and Interactive Marketing from New York University.
Our Values
We’re not just navigating healthcare—we’re redefining what it means to feel cared for.
At Hospitality Health, our values guide everything we do—from the way we speak with clients to how we solve complex healthcare challenges.
- Compassion First We meet every client with empathy, understanding that healthcare issues are often personal, emotional, and urgent.
- Clarity Over Confusion We simplify complex systems and speak in plain language—so you always know what’s happening, and what comes next.
- Service with Purpose Inspired by a background in hospitality, we believe true care is proactive, responsive, and rooted in making people feel seen and supported.
- People-Centered Solutions Whether helping an individual or an entire team, we tailor every step of support to meet real-life needs, goals, and circumstances.
Ready for a Better Healthcare Experience?
Whether you’re managing care for yourself, a loved one, or your entire team, Hospitality Health is here to take the stress out of the process. Getting started is simple—and support is always personal.
- We’ll learn about your needs or your team’s goals
- Create a custom support plan that fits your lifestyle or business
- Stay with you every step of the way—because your peace of mind matters
Take the first step toward clarity and confidence in healthcare. We’re here when you need us.
Let’s talk. Your first consultation is always complimentary.